“As the end of the year is fast approaching I would like to take this opportunity to thank you and your staff for the excellent property management services which North Oak has provided. During the past several years, I have called upon you to manage approximately 45 properties ranging from small to large residential properties, office complexes, and shopping centers. The condition of these properties have run the gamut from luxury to condemned. Regardless of the individual property's condition at the outset of the receivership, you have always found a way to make significant improvements while the property was in your care. Your knowledge, unquestioned integrity, attention to detail, and ability to obtain results at the most cost effective basis are all factors which have greatly contributed to my success as receiver.”

“I want to take a moment and acknowledge the great service your team has provided me and my staff during the four escrows we've completed with our mutual client, Hamilton Chase, Inc.

First of all, its important to note as we completed inspections on all four properties, tenants were complementary of your management services which I rarely witness at most of the property I've sold.

Secondly, I realize when one of the building you manage is for sale you may not be thrilled at the likelihood of losing a client. Nevertheless, you and your staff have assisted me throughout the process (even post closing), all of which I greatly appreciate.

Please let anyone know, who is looking for property management company, I give you my highest recommendation for your servies.

I look forward to working together on future transactions.”

“As we discussed yesterday, the brokers are about to open escrow to complete the sale of my Burbank property. The price that I obtained would not have been possible without your assistance of the last several years as the property manager. When the brokers put together the marketing brochure for the property, they described the landscaping as "lush": that was a function of the attention you and your gardening team paid to the property over time. When the building went under contract and the buyer did his inspection, the items he cited were very minor; that was function of the rigorous maintenance your team accomplished so that there was no deferred maintenance.

Even though I resided in Atlanta for the entire three year period that you managed the building, your management made my ownership experience as easy as if I had lived in the same city as my property. In fact, as you'll recall, I only visited the property once in the three years.

The monthly reports were always very detailed, and arrived in Atlanta in a timely manner. I also appreciated that you had a separate bank account for the building, making it easy for me to track funds flow.

Thanks again for all of your hard work. I will be happy to speak with anyone who wishes a personal call with additional questions. My business number and fax are on the letterhead above.”

“Thank you VERY much for your assistance in getting the Cloverdale Avenue transaction close. I want you to know that EVERYONE I dealt with at your company was friendly, professional and competent. The information and reports provided were thorough and complete and delivered timely.

Steve, my typical experience with management companies is much different. You are very unique in that you HELPED get something done! It is obvious to me why your company is successful. When the opportunity presents itself, I will be happy and confident to refer new clients to you.

Again, thank you VERY much for all your help.”

“This letter is to inform you that I feel you operate a superior management company. I have been with Marcus & Millichap for 12 years and have been involved in the sale of thousands of apartment units. As you know, I recently had the opportunity to work with you on three buildings that you managed. These properties were located in fairly rough areas, however, the exteriors of the buildings, common areas, and unit condition were all extremely well maintained. Also the tenant base on all the properties was far superior to the surrounding buildings. This was reflective of the fact that you were achieving the highest rents among the buildings in those respective markets.

Lastly, your books and records for these properties are as comprehensive and professional as any management company that I have ever dealt with.

There is no question that buildings you manage should receive the highest possible price that a buyer would be willing to pay in any given market.

Thank you.”